What types of services are included in a Home Care Package?

Your chosen provider can help you understand what can be included in your Home Care Package. Your services must be based on your assessed care needs, agreed care plan and individual package budget.

Service type Services included

Bathing, hygiene and grooming-To help you maintain your personal hygiene and grooming standards. Nursing-To help you treat, manage and monitor medical conditions at home. Allied health such as podiatry and physiotherapy -To help you maintain movement and mobility. Meal delivery and food preparation – To help you continue to eat well, including enteral feeding. Help with impairments and continence – To help manage particular ageing-related conditions and maximise your independence at home. Cleaning, laundry and other chores – To help you keep your home clean and tidy. Home or garden maintenance – To help you keep your home and garden in a safe condition, including hazard management for all reasonable areas of access. Changes to your home – To help increase or maintain your ability to move around your home safely and independently. Aids to stay independent – To help you with mobility, communication, reading and personal care limitations, including some support for trained assistance animals. Transport – To get you out and about to attend medical appointments and community activities. Social outings, groups and visitors • To help you stay social and interact with the community. Respite care – To support your carer (e.g. spouse, family, friend) to take a break from their usual care arrangements. Care management – To assess your ongoing care needs, provide care planning and continuity of care.

What types of services are excluded from a Home Care Package?

General income purchases

Home services that people are expected to pay throughout their lives regardless of age, e.g. general house upkeep costs

Food, vitamins and some supplements (does not include enteral feeding)

Private transport and associated costs like petrol

Beauty therapy and some alternative therapies

Pet care, including companion dogs

Household bills

Insurances, including private health gap payments

Entertainment costs including internet, laptop, phones and subscriptions

Home appliances and whitegoods unrelated to ageing

General furniture and furnishings, unless designed specifically for functional decline.

1. Accommodation costs

Home purchase, mortgage repayments, rent and holiday costs

Home modifications for aesthetic reasons

Home modifications that require planning approval

General household maintenance, servicing, cleaning, replacement costs (e.g. heating and cooling systems and end of lease cleaning).

1. Already funded government services

Medical care, including gap payments

Ambulance services

Medications, prescribed and over the counter

Dental care, including dentures

Prescription glasses

Hearing services that are already funded by other government programs.